1. Warranty Coverage

We offer a 1-year limited warranty on all of our products, including Vegan Handbags, Silk Scarves, and Evening Fashion items. Our warranty covers any manufacturing defects in materials or craftsmanship. If you experience any issues related to defects, we will repair or replace the item free of charge.

2. What is Covered Under the Warranty?

  • Vegan Handbags: Defects in stitching, zippers, hardware, or structural issues.
  • Silk Scarves: Tears, frays, or defects in the fabric or stitching.
  • Evening Fashion: Issues related to stitching, fabric, or embellishments that are part of the original garment.

3. What is Not Covered?

  • Normal Wear and Tear: Our warranty does not cover damages caused by misuse, excessive wear, or improper care of the product.
  • Accidental Damage: Scratches, stains, or damage caused by accidents or improper handling.
  • Alterations: Any product that has been altered or modified from its original condition will not be eligible for warranty.

4. How to Request a Warranty Claim

If you believe your product is covered by our warranty, please follow these steps:

  1. Contact Us: Reach out to our customer support team via email at admin@skovar.xyz or through our website’s contact form.
  2. Provide Proof of Purchase: Ensure you have a copy of your receipt or order confirmation.
  3. Send Photos: Provide clear photos of the defect, along with a description of the issue.
  4. Return Instructions: If your claim is approved, our customer service team will guide you on how to return the item for inspection or repair.

5. Warranty Terms

  • The warranty period begins from the date of purchase.
  • Products returned under warranty will be inspected to determine if the issue is covered.
  • If the item cannot be repaired, we will offer a replacement of the same or similar product, or a refund, depending on stock availability.

6. Customer Satisfaction Guarantee

At skovar.xyz, customer satisfaction is our top priority. If you have any concerns or questions regarding our warranty policy, feel free to get in touch with our support team. We aim to resolve all inquiries in a timely manner and ensure your shopping experience is smooth and enjoyable.

7. Contact Information

For any questions regarding our warranty policy or for assistance with a claim, please reach out to us: